Introduction

This Privacy Policy describes how Agency Jumpstart (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or use our services. This page is maintained by Agency Jumpstart to answer common privacy questions about our site and services.

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, and any messages you send through contact forms or booking links. We may also collect technical information automatically, including IP addresses, browser type, device information, and pages visited, through standard analytics and server logs.

How We Use Information

To respond to your inquiries and schedule consultations.

To provide, maintain, and improve our website and services.

To send occasional updates or marketing communications, which you can opt out of at any time.

To analyze website usage and improve user experience.

Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver services, subject to confidentiality obligations. We may also disclose information if required by law or to protect our rights and safety.

Data Retention

We retain phone numbers and SMS consent records for as long as needed to service your account, respond to inquiries, and comply with applicable law. If you opt out of text messages by replying STOP, we will retain a record of that opt-out for at least 5 years to ensure we honor your request and do not re-contact you, even though we will stop sending messages to that number immediately. You may request deletion of your contact information at any time by contacting us at [email protected], subject to our legal recordkeeping obligations.

SMS/Text Messaging

When you check the SMS consent box on our appointment booking form or other forms, you expressly agree to receive text messages from Agency Jumpstart LLC regarding appointment scheduling, requested insurance information, enrollment support, customer service follow-up. This consent is separate from and not required to submit a form, contact us, or use our services

Communications may include phone calls, emails, and SMS/text messages, depending on the contact method and consent you provide.

Message frequency varies. Message and data rates may apply.

You may opt out of text communications at any time by replying STOP. For help, reply HELP or contact us at [email protected]. Mobile information, including phone numbers and SMS consent records, will not be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking

Our website may use cookies and similar technologies to understand how visitors interact with the site. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites, including Medicare.gov and scheduling tools. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected].